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FOR INTERMEDIARY USE ONLY

A fully packaged offer delivering a two-week completion

5th June 2026

In today’s market, first-time buyers frequently rely on nuanced living arrangements and family support to step onto the property ladder. For intermediaries, sourcing a lender capable of looking past rigid, automated algorithms to understand these unique scenarios is crucial.

The challenge

We recently handled a case involving a single applicant purchasing a Shared Ownership property. The applicant lived with a partner who wasn’t to be named on the mortgage. Many automated systems automatically penalise a single applicant's affordability by factoring in a non-borrowing partner as a dependent, as well as their household costs.

Case highlights:

► Property type: Shared Ownership (Single First-Time Buyer)

► Full market value: £250,000

► Purchase share: 50% (£118,750)

LTV: 95% of applicant's share

Deposit structure: £6,250 total (a £4,000 gifted deposit from family and £2,250 from the applicant's personal savings)

The solution

Thanks to our dedicated underwriting team's pragmatic approach, coupled with the broker’s excellent case preparation from the outset, we were able to achieve an exceptional turnaround time.

12 May 2026: Fully packaged application received

► 20 May 2026: Valuation received and formal mortgage offer issued the same day - a total of 6 working days

26 May 2026: Full case completion

Our underwriting team manually assessed the documentation and verified that the partner was entirely financially independent. As a result, we successfully discounted the partner from the applicant's affordability assessment, allowing the case to progress smoothly.

From the day the application reached our desk to the moment the client collected the keys to their new home, the entire process took exactly two weeks.

Natalie Johnston at Metro Finance, said:

Our clients were at genuine risk of losing their home, but thanks to the exceptional service and efficiency provided by Leek, we received the mortgage offer in just 5–6 working days. Our BDM played a crucial role throughout the process, providing clear guidance and proactive communication on the steps required to successfully get the case over the line.

Partner with us

Contact us by phone or email using the details shown below.

Intermediaries Team
0808 281 9309

Monday to Friday 9am - 5pm

You can also contact us at IntermediaryMortgages@leekbs.co.uk

Mortgage Processing Team
01538 714 089

Monday to Friday 9am - 5pm

Contact us at MortgageProcessing@leekbs.co.uk

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