At Leek Building Society, we pride ourselves on being a force for good. We exist to help our communities grow, so they can do great things today - and even better things tomorrow.
Our colleagues are one of the communities we support. We’ve created an inclusive and engaging hybrid workplace where colleagues have the freedom to be themselves and grow their careers.
We’re proud to be an accredited Great Place to Work based on our latest colleague survey, and we’re West Midlands 2026 Employer of the Year. We’re committed to maintaining our award- winning proposition while helping our colleagues reach their true potential.
Take a look at our current vacancies and see how you can grow your career with us.
Our Current Vacancies
Our Head Office is home to over half of the Society’s employees and is based in the heart of the beautiful market town of Leek in the Staffordshire Moorlands. Being home to various departments, presents a host of career opportunities.
Departments at our Head Office include:
We’re committed to maintaining a presence on our local high streets through our branch network. With a network across Staffordshire, Cheshire, Derbyshire and Shropshire, you’re sure to find the perfect role near you.
Career opportunities throughout our branch network include:
Find the perfect role near you or email your CV and cover letter to register your interest.
Explore Our Current Vacancies
We’re proud to be a business that has a strong history developing our people. Whatever your role, your personal development plan will support you to progress in your career with Leek Building Society.
Explore Your Development Opportunities
As a fair, responsible and inclusive employer, we're committed to being a force for good for our colleagues. Take a look at the benefits of working at Leek Building Society.
Discover Your Benefits
We're an independent mutual building society with over 160 years of experience in the financial services space. Our values showcase our commitment to supporting the communities we serve in Leek and our surrounding areas.
We continually innovate to raise the bar on member experience, proposition and value.
We initiate and own opportunities and challenges.
We're one team, working together to realise opportunities and solve challenges through the eyes of our communities.
We're ethical and objective in how we measure performance and risk.
We're a mutual organisation that puts our members and local communities at the heart of everything we do. We're committed to being an equal opportunity employer, and promoting a culture for everyone to be treated as individuals and in a fair and consistent way.
Explore Our Current Vacancies
Employment type: Full-time, permanent position
Job Purpose & Scope
The Customer Outcomes & Complaints Lead is responsible for overseeing the Society’s complaints framework and supporting the delivery of good customer outcomes across savings, mortgage and customer service activities.
Acting as the subject matter expert for complaints, Consumer Duty and customer outcome testing, the role ensures regulatory requirements are met while identifying trends, root causes and conduct risks that may impact customers.
Through robust analysis, governance and management information, the postholder provides insight and constructive challenge to business areas, helping to drive continuous improvement, improve reduce customer experience and evidence fair value and good outcomes.
For further details on this role and how to apply, please click on the ‘Find out more’ link below:
Job Description – Customer Outcomes & Complaints Lead
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Employment type: Full-time, permanent position
Job Purpose & Scope
To build relationships with existing and new customers, promoting the Society’s products and services. Working as part of a team to deliver exceptional customer service to meet the needs of our existing and new members.
As a Customer Assistant, you’ll be key to the following:
If you're passionate about providing exceptional customer service and are ready to help make a difference in our members' financial journeys, we’d love to hear from you.
For further details on this role and how to apply, please click on the ‘Find out more’ link below:
Job Description – Customer Assistant
Find out more
If you’re interested in a career with Leek Building Society and we don’t have any vacancies available, still get in touch. You can email or post your CV with a covering letter and register your interest.
We look forward to hearing from you.
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