You can make a complaint to Uinsure in the following ways:
Write to: Uinsure, PO Box 5524, Manchester, M61 0QR
Call Uinsure’s Customer Service Team on 0808 175 5770
(lines are open Monday – Friday between 09:00 and 17:00)
Online: Complete Uinsure’s online complaints form
In branch: Visit one of our branches. You can find your nearest branch here
We may monitor and/or record your telephone conversations with the Society to ensure consistent service levels and for colleague training purposes. If you're contacting us by email and not using our secure email facility, please remember not to send any personal, financial or banking information because your information isn’t secure.