Help and Support
Help and support can come in a variety of ways. Whether you need a question answering or you've fallen under hardship and need of a bit of extra guidance, you can be confident that when you talk to us, we'll treat you with upmost care. We consider each customer’s individual circumstances and where a need is identified, strive to provide appropriate support.
On this page, you'll find resources to help you with the most commonly asked questions, as well as useful information relating to how we aid and support our customers.
If you're a member of the Society and would like to notify us of any additional support you require, please let us know by using the Contact Form at the bottom of the page, speaking to us in your local branch, or calling us on 0800 093 0004.
If you're concerned about the cost of living, we've compiled a list of helpful tips on areas where you may be able to reduce your bills. Click here to view more.