Need help?
There are several third party helplines available who offer advice, knowledge and support when it comes to your finances and wellbeing.
Please see a directory of useful contacts below or click the button to download our printable Useful Contacts List:
50 St. Edward Street, Leek Staffordshire ST13 5DL
To confidentially discuss any repayment issues you may have, our friendly team is available between 9am and 5pm - Monday to Friday.
www.moneyhelper.org.uk
Free impartial advice to help you keep on track of your finances.
Download their leaflet - 'Problems paying your mortgage'
Use their Money Navigator Tool to help set an action plan.
www.citizensadvice.org.uk
Local advice on a wide range of issues, including money, debt and housing.
www.shelter.org.uk
Advice, support and legal services for people struggling with homelessness and housing.
www.nhas.org.uk
Advice and support for those struggling with housing issues.
Download their leaflet - 'Are you worried about your mortgage'
www.stepchange.org
Offers structured debt management plans and independent advice on how to manage your money.
www.nationaldebtline.org
Free independent advice for those experiencing debt challenges.
www.businessdebtline.org
Free debt advice to small businesses and the self- employed.
www.payplan.com
Free debt help and advice which includes debt management plans, IVAs, Trust Deeds and bankruptcy.
www.pensionwise.gov.uk
Free and impartial government guidance about your defined contribution pension options.
www.pensionsadvisoryservice.org.uk
Free, independent and impartial information and guidance about pensions.
www.turn2us.org.uk
National charity that provides information on benefit entitlements and grants.
www.bsa.org.uk
Our trade body supports building societies and credit unions to ensure fair outcomes for consumers and borrowers.
Download their leaflet - 'Can't pay your mortgage? Help is at hand.'
www.jobcentreguide.co.uk
Government support for those in need of employment. They also offer help on benefit claims and job hunting programmes.
www.macmillan.org.uk/cancer-information-and-support/impacts-of-cancer/benefits-and-financial-support
Advice and support for those who become ill with cancer. They offer a range of advice services covering pensions, mortgages, insurance and benefits.
www.mind.org.uk
Advice and support for anyone experiencing a mental health problem. This can be offered over the phone or online.
www.youngminds.org.uk
Support for children and young adults who are struggling with their mental health.
www.nhs.uk/conditions/stress-anxiety-depression/
Online advice for those struggling with their mental health and wellbeing.
www.samaritans.org
Providing emotional support to those who are struggling to cope. Advice available over the phone or online.
www.gov.uk/guidance/domestic-abuse-how-to-get-help/
Support and advice for those suffering with domestic abuse.
Leek Building Society received the award of Best Building Society 2023 at the British Bank Awards, sponsored by Smart Money People, on 11 May 2023.
Leek Building Society is a trading name of Leek United Building Society, which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority with firm reference number 100014. Our details can be found on the Financial Services Register at https://register.fca.org.uk/s/. Leek United Building Society’s address for service is 50 St. Edward Street, Leek, Staffordshire ST13 5DL.
