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How to find a lost pension or investment

1st April 2024

Throughout working life, it’s common to have multiple pensions. Keeping track of them all isn’t always easy, especially as pension providers typically communicated in the past via the post. Finding the details of such schemes sometimes means digging out old paperwork, and it can be difficult trying to work out who to call.

Thanks to Independent Financial Advisers Wren Sterling, we’ve compiled a few useful ways you can track down a lost pension or investment. Leek Building Society is an introducer to Wren Sterling for pensions, investments and protection. 


Old pensions

The pension tracing service is a free service that you can use if you know the name of your employer or the pension provider at the time. You’ll get details of the provider and you can make contact to retrieve your pension, update your contact details and decide what you want to do with it.


Lost bank accounts

mylostaccount.org.uk can help you trace lost personal accounts if you’re unsure of which bank or building society holds the account to which you have entitlement. This includes instances where the bank or building society has since closed or merged.


Missing investments

Similarly, the Investment Association can give you details for lost unit trusts. Experian has a paid-for service called the Unclaimed Assets Register that could save you going to multiple places or providers.


What next?

Need investment advice? Thinking about consolidating your pensions? Wren Sterling’s article about the advantages and disadvantages of doing so may be of help to you. You can also make a no obligation appointment with an Independent Financial Adviser today by visiting or calling your local branch.


The value of your investments may go down as well as up and you may not get back the full amount invested.

Combining pensions won't be right for everyone and not all pension types can or should be transferred. It’s important to get financial advice before moving your pension/s, so that you are confident that you understand the costs, benefits, risks and implications involved. A pension is a long-term investment. The fund value may fluctuate and can go down. Your eventual income may depend on the size of the fund at retirement, future interest rates and tax legislation.

Leek Building Society is a trading name of Leek United Building Society, which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority with firm reference number 100014.

Leek Building Society is an introducer to Wren Sterling for investments, pensions and protection. Wren Sterling is a trading name of Wren Sterling Financial Planning Limited, which is authorised and regulated by the Financial Conduct Authority, Financial Services Register number 665653. Registered office: 13-19 Derby Road, Nottingham NG1 5AA Registered in England No. 09157918.

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