Employment type: Part time, permanent.
Job Purpose & Scope
To deliver a first-class professional service to all contacts visiting and telephoning Head Office to ensure the Society delivers excellent customer service. Emphasis is on managing incoming telephone calls and ensuring messages are passed on to the appropriate personnel.
Job Description – Receptionist/Switchboard Operator
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Employment type: Full-time, 6 Month Fixed Term Contract.
Job Purpose & Scope
As a vital member of the Mortgage Operations team, you will manage the end-to-end processing of new mortgage applications ensuring compliance, efficiency, and adherence to service level agreements. While delivering exceptional customer service, you will also play a key role in safeguarding the Society’s interests and proactively identifying opportunities to enhance processes for improved customer experience and business performance.
For further details on this role and how to apply, please click on the ‘Find out more’ link below:
Job Description – Mortgage Processing Administrator
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Employment type: Full-time, premanent
Job Purpose & Scope
To maintain the accounts of the Society in an orderly manner to enable the Society to properly discharge the duties imposed upon it by the relevant Building Societies legislation. Emphasis will be placed on reconciling all Bank Accounts and Ensuring the Finance System is showing the correct balance for mortgages and savings. Along with the reconciliation the role will also be performing the Back Office function for the processing of Swaps and Swap Resets
For further details on this role and how to apply, please click on the ‘Find out more’ link below:
Job Description – Assistant Management Accountant
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Employment type: Full-time, 12 Month Fixed Term Contract
Job Purpose & Scope
As a key member of the Mortgage Underwriting Team, the role is responsible for
assessing and processing new mortgage and additional borrowing applications
through to offer stage. This must be done in full compliance with the Society’s
policies, procedures, and service level agreements, ensuring sound lending
decisions that protect the Society’s interests.
The role demands a commitment to delivering exceptional customer service while
maintaining operational integrity and regulatory compliance. The job holder will
also proactively identify and challenge existing processes to enhance customer
experience and drive business efficiency.
For further details on this role and how to apply, please click on the ‘Find out more’ link below:
Job Description – Mortgage Underwriter
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Employment type: Full-time, permanent
Job Purpose & Scope
As a key member of the Mortgage Underwriting Team, the role is responsible for assessing and processing new mortgage and additional borrowing applications through to offer stage. This must be done in full compliance with the Society’s policies, procedures, and service level agreements, ensuring sound lending decisions that protect the Society’s interests.
The role demands a commitment to delivering exceptional customer service while maintaining operational integrity and regulatory compliance. The job holder will also proactively identify and challenge existing processes to enhance customer experience and drive business efficiency.
For further details on this role and how to apply, please click on the ‘Find out more’ link below:
Job Description – Mortgage Underwriter
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Employment type: Full time, permanent position.
Job Purpose & Scope
Join our team as a Savings Assistant and play a key role in supporting our valued members by accurately processing requests received via post, phone, and digital channels. With a focus on delivering great customer experiences, you'll handle a variety of tasks, embrace new processes, and work collaboratively to uphold our core business values. If you're flexible, eager to learn, and a true team player, this is the perfect opportunity for you!
For further details on this role and how to apply, please click on the ‘Find out more’ link below:
Job Description – Savings Assistant
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Employment type: Part-time, 12 Month Fixed Term Contract.
Job Purpose & Scope
Our Branch Customer Assistants are an essential part of the Society, relied upon to help new and existing members make the most of their savings, buy their dream home and protect what’s important to them.
If you love to talk to people and have a passion to deliver an exceptional customer experience, then you’ll have the opportunity to engage with our members in the branch. From assisting customers with their savings accounts to helping them get on to the property ladder, you’ll help and support them at every step of their journey.
As part of the branch team, our Customer Assistants work together to get to know our members so that we can ensure they have the products and services they want and need. Talking to our members won’t just be through face-to-face and telephone conversations, you’ll have the opportunity to show off your tech skills by conducting video meetings too.
If all this sounds like something you’d thrive at, this could be just the opportunity for you!
For further details on this role and how to apply, please click on the ‘Find out more’ link below:
Job Description – Customer Assistant
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Employment type: Part-time, permanent position.
Job Purpose & Scope
Our Branch Customer Assistants are an essential part of the Society, relied upon to help new and existing members make the most of their savings, buy their dream home and protect what’s important to them.
If you love to talk to people and have a passion to deliver an exceptional customer experience, then you’ll have the opportunity to engage with our members in the branch. From assisting customers with their savings accounts to helping them get on to the property ladder, you’ll help and support them at every step of their journey.
As part of the branch team, our Customer Assistants work together to get to know our members so that we can ensure they have the products and services they want and need. Talking to our members won’t just be through face-to-face and telephone conversations, you’ll have the opportunity to show off your tech skills by conducting video meetings too.
If all this sounds like something you’d thrive at, this could be just the opportunity for you!
For further details on this role and how to apply, please click on the ‘Find out more’ link below:
Job Description – Customer Assistant
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Are you ready to make a real difference in the community?
Our Charitable Foundation is seeking a dedicated external trustee to join our Board. This is a vital voluntary role that requires active participation to shape the Foundation's direction and ensure its continued success in supporting charities and groups.
We’re looking for someone with the skills and passion to contribute beyond our quarterly meetings and help us maximise our community impact.
If this sounds like something you’re interested in, please send a short paragraph to info@charitablefoundation.leekbs.co.uk explaining your interest and what you would bring to the role.
Learn more about our Charitable Foundation.
Application deadline: 10 November.
If you’re interested in a career with Leek Building Society and we don’t have any vacancies available, still get in touch. You can email or post your CV with a covering letter and register your interest.
We look forward to hearing from you.
We’re proud to be a force for good. Our Society exists to help our communities grow, so they can do great things today and even better things tomorrow.
Our colleagues are at the heart of everything we do. We’ve built an inclusive and engaging hybrid workplace where everyone has the freedom to be themselves and the opportunity to achieve their potential.
Having won the SME People Management award at the 2025 CIPD People Management Awards, ranked 8th in the UK’s Most Inspiring Workplaces and among the Top 100 globally Inspiring Workplaces, we’re committed to keeping our award-winning culture alive while supporting our colleagues to reach their full potential.
Discover how you can grow your career with us.
Careers At Leek Building Society
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