Employment type: 35 Hours | Permanent
Job Purpose & Scope
We're looking for a friendly and customer-focused Customer Assistant to join our Branch Network team.
This is an exciting opportunity to build a career within financial services while making a genuine difference to our members.
As one of the first points of contact for customers, you'll play a key role in creating positive experiences, identifying customer needs and helping members access the products and services that are right for them.
As a Customer Assistant, you’ll be key to the following:
- Delivering excellent customer experiences face-to-face, over the phone, and by video call
- Identifying customer needs and promoting the products and services Leek Building Society provides
- Processing customer requests accurately and efficiently
- Helping the team continue to maximise member engagement
If you're passionate about providing exceptional customer service and are ready to help make a difference in our members' financial journeys, we’d love to hear from you.
For further details on this role and how to apply, please click on the ‘Find out more’ link below:
Job Description – Customer Assistant
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